Refund and Returns Policy
Return & Refund Policy
Thank you for shopping with us. We want you to be fully satisfied with your purchase.
If you are not completely happy with your order, you may return it under the following conditions:
1. Return Period
- Returns are accepted within 30 days of the delivery date.
2. Condition of Items
- Products must be unused, in their original packaging, and in the same condition that you received them.
- Tools and accessories must not show any signs of use. Used tools cannot be returned for safety and hygiene reasons.
3. Proof of Purchase
- A valid receipt or proof of purchase is required for all returns.
4. Refund Method
- Refunds will be issued to the original payment method within 5–10 business days after we receive and inspect the returned items.
- Shipping costs are non-refundable, except in cases where the item was damaged or incorrect.
5. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
6. Damaged or Incorrect Items
- If your order arrives damaged or incorrect, please contact us within 7 days of delivery for a replacement or refund.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
[email protected] +1 647 886 2634